At Arcielo, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website. By using our services, you agree to the practices described below.
Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, passport details, and travel preferences.
- Booking Information: Details of your travel bookings, packages selected, payment information, and travel dates.
- Website Usage Data: IP address, browser type, pages visited, and interaction with our website.
How We Use Your Information
We use the information we collect to:
- Process and manage travel bookings.
- Communicate important updates, offers, and promotions.
- Improve our services and website experience.
- Comply with legal obligations and regulations.
Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
- Airlines, hotels, and service providers to fulfill your travel arrangements.
- Legal authorities when required by law.
- Our trusted partners who assist in providing our services, under strict confidentiality agreements.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
Cookies
Our website uses cookies to enhance user experience and track website performance. You can manage cookie preferences through your browser settings.
Your Rights
Arcielo have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at info@arcielo.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.
Contact Us
For any questions regarding this Privacy Policy, please contact:
📩 info@arcielo.com
📞 +230 XXXX XXXX